NordspänstDelivery & Payment
Nordspänst delivers thoroughly checked dietary supplements and recovery products for muscles and physical wellbeing directly to customers in Sweden. Every order is processed promptly from our warehouse to ensure your nutritional items arrive in perfect condition.
Delivery methods
Timeframes and costs
| Service | Delivery time | Cost |
|---|---|---|
| PostNord MyPack Collect | 2-4 business days | 49 kr |
| DB Schenker Ombud | 2-3 business days | 55 kr |
Shipping estimates refer to business days after the warehouse has dispatched the parcel. For rural delivery routes, 1-2 days may sometimes be added.
- Free standard shipping applies to orders over 599 kr within Sweden. For smaller purchases, a shipping fee of 49 kr will be added.
- Your delivery will reach you within 2-5 business days once the package leaves the warehouse.
- If you place your order before 16:00 on a business day, your jars will be shipped the same day.
- We accept returns within 30 days of arrival, provided the packaging is unopened and the product is unused.
- Payment: bank transfer.
Order processing
Orders placed before 16:00 on a business day leave the warehouse the same day. Orders placed later, or during weekends and holidays, are posted on the following business day. A confirmation with your order number will be emailed as soon as the purchase is complete.
All products are packed in shock-absorbing cartons with protective cushioning and moisture-resistant barriers. Jars and bottles are fitted with factory seals and tamper-evident closures to protect contents from temperature shifts, light, and impact during transit.
Tracking your parcel
As soon as your shipment leaves our warehouse, a unique tracking number is generated. You automatically receive a shipping confirmation via email, followed by an SMS notification once the parcel is ready for pickup at your chosen service point.
Lost or delayed parcel
If your shipment has shown no movement for 5 business days, please contact [email protected] with your order number. We will then follow up with the carrier and ensure you receive a replacement package or a refund, whichever you prefer, within 10 business days of your report.
Damaged on arrival
Inspect the package immediately upon pickup. In the case of visible transit damage, file a report directly with the service point or courier. Photograph the damage to the outer packaging and to the product, such as Nordspänst Återhämtningsmineraler, and send the documentation along with your order number to [email protected] within 48 hours for prompt processing.
Payment methods
With us, you can use Bank transfer. We will never ask for your online banking login or card details by phone or email.
Delivery outside Sweden
We ship to the specified countries. Both the shipping rate and estimated transit days for your location are clearly displayed at checkout before you confirm your purchase. The recipient is responsible for any customs duties and import fees.
Questions about this policy
Contact [email protected] or give us a call at +46 803 307 665 during Monday - Friday 08:45 - 18:00. We will respond within one business day.