NordspänstNordspänst

Our 30-day guarantee

Order a supplement from Nordspänst. If it does not meet your expectations, return it within 30 days for a full refund.

The promise
Return the item within 30 days of receiving delivery. The refund will be issued via your chosen payment method within 3 business days of an approved return.

30-day returns

Applies without complicated conditions, even if you simply changed your mind.

Insured delivery

If the shipment is lost or damaged in transit, we will promptly send a replacement item or refund the amount at no extra cost.

Secure payment

Choose secure payment with cash on delivery or bank transfer: no card details are stored and nothing is charged in advance.

Real support

Our support team at [email protected] will get back to you within one business day.

How to claim

  1. Email us at [email protected] and include the order number you received when ordering.
  2. You will receive a return reference and the correct return address from us within one business day.
  3. Post the parcel to us, and we will send a refund confirmation once the package arrives.

Read more about our full terms under Returns policy and Delivery terms.