Privacy Policy

Nordspänst Sverige AB, {mental klarhet och skärpa}. Privacy contact: [email protected].

All processing of personal data complies with the requirements of the General Data Protection Regulation (GDPR) and applicable legislation in Sweden. Should any wording here differ from current law, the statutory text always takes precedence.

When you make a purchase, we collect the details needed to pack and deliver your order: name, address, email, phone number, and order contents. Payment card details are neither received nor stored in our systems. When you visit the website, technical information such as IP address, browser type, and pages visited is recorded through the cookies mentioned below.

• Contact and delivery details such as first and last name, postal address, delivery address, email address, and mobile phone number
• Order and transaction history regarding purchased products, order value, and chosen payment method
• Technical data and telemetry including IP address, browser type, operating system, and browsing patterns on the website
• Customer service communication and written correspondence via email

• To process and ship your orders and handle any returns.
• To answer your inquiries and keep you updated on your order status.
• To maintain website security and evaluate how pages are used.
• To send news and special offers when you have given your consent. You can unsubscribe at any time via the link in the messages.

We use small text files placed in your browser. Functional cookies ensure that the shopping cart and checkout work properly and cannot be switched off. Statistical cookies help us understand site visits in an aggregated format. Marketing cookies are only used if you actively accept them in the cookie banner. You can always change your preferences via the same banner or directly in your browser. You can find a complete list in our cookie policy.

Shipping carriers require your address and contact details to deliver your order. The payment service accesses necessary information to complete the transaction. Our hosting and web analytics partners process data strictly in accordance with current data processing agreements. Under no circumstances do we sell personal data to third parties.

Nordspänst Sverige AB operates exclusively in Sweden and never sells personal data to third parties. Our handling of personal data complies with the requirements of GDPR and supplementary Swedish legislation, ensuring adequate privacy protection for all data subjects.

Information regarding your purchases is retained for as long as required by accounting legislation and is then deleted. Any account details remain stored until you delete the account yourself. Web analytics data is stored for 14 months.

Under the EU General Data Protection Regulation (GDPR) and Swedish data protection legislation, you have the right to request access to your personal data, correct inaccurate data, request erasure, and request restriction or transfer (data portability) of your data. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe your personal data has been processed in violation of applicable regulations.

Nordspänst Sverige AB does not collect, process, or store payment card details or credit card data. The store offers exclusively two payment methods: cash on delivery (payment is made in cash or via the parcel shop's local procedures upon pickup at no extra charge) and manual bank transfer according to the instructions sent in the order confirmation.

Contact [email protected] or give us a call at +46 803 307 665 during Monday - Friday 08:45 - 18:00. We will respond within one business day.