Frequently Asked Questions
Read answers to practical questions about order processing, shipping, and returns.
Still have questions?
We will get back to you by email within one business day.
Contact Customer Supporthow do I choose the right supplement for muscle fatigue
For general fatigue in the legs and back after heavy lifting or running, Magnesiumbisglycinat is the safest basic choice. If you also sweat a lot, we recommend Elektrolytbalans Plus, which also supplies potassium.
what additives do the capsules contain
Our capsules contain no synthetic binders, magnesium stearate, or artificial colors. The capsule shell consists of vegetable cellulose, and if needed, we add a little organic rice flour as a filler.
what time of day should the tablets be taken
We recommend taking the capsules in the evening, about half an hour before bed with some water. This gives the minerals time to be absorbed during your body's natural nighttime rest.
how do I pay for my order
You can choose between cash on delivery when you pick up the parcel from the postal agent or prepayment via manual bank transfer to our bankgiro. We do not accept payment cards or invoice credits.
how is the package delivered to my address
The shipment is packed in a discreet corrugated cardboard box and sent with tracked mail to your local postal agent. Orders placed before 16:00 are processed and packed the same non-holiday weekday.
what are the terms for returning a jar
You have a 30-day right of withdrawal from receipt, provided that the jar's seal is intact and the product is unused. You cover the return shipping costs back to our warehouse in Lund.
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